Please read the following terms and conditions carefully before placing an order.

Product Information

All of our arrangements are made using high-quality artificial flowers and are designed to closely resemble natural floristry.
While we aim to ensure that every product is represented as accurately as possible:
Colours and shades may vary slightly from the images shown on our website due to lighting, screen settings, and material variations.

Care & Environment

Our products are designed to be long-lasting and low maintenance. However, environmental factors may affect their appearance over time.
Exposure to heat, humidity, or direct sunlight may cause slight changes in colour or texture.
In certain conditions, marks or staining may occur, similar to how natural fresh flowers can be affected by their environment.
We recommend placing arrangements in a cool, dry indoor environment to maintain their appearance.

Use of Products

Our arrangements are intended for indoor decorative use unless otherwise specified.
We do not recommend placing arrangements in areas with excessive moisture, heat, or outdoor exposure.
Improper use or exposure to unsuitable conditions may affect the longevity and appearance of the product.

Returns & Exchanges

Due to the nature of our products:
We do not accept returns based on minor variations in colour or shade.
If an item arrives damaged, please contact us within 48 hours of delivery with clear photos, and we will assess the issue.

General

By placing an order with us, you agree to these terms and conditions. We reserve the right to update or modify these terms at any time without prior notice.
If you have any questions regarding our products or these terms, please contact us before placing your order.